Returns & Exchanges
At Luvme Hair, we want you to be completely satisfied with your purchase. We offer a 30-day return window for items in their original, unaltered condition with all lace and tags intact.
Contact Customer Support
Initiate your return by emailing our support team with your order number and the reason for the return to receive a Return Authorization.
Prepare Your Package
Ensure the hair is in its original state, unwashed and uncut, then pack it securely in the original Luvme Hair packaging.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our quality control team inspects and approves the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing